Terms & Conditions
"TotalOffice.lk" means the website owned and managed by the company High Grade Solutions (HGS).
Use of content
The services that we are providing to you via the Sites consist of the Content and the Functionalities available on the Sites or otherwise provided to you as a result of your use of the Sites ("the Services").
You acknowledge and agree that you are only permitted to use the Sites and the Services as expressly set out in these Terms and Conditions or on the Sites.
You agree that the Sites and the Services are for your own personal use only on a single computer or device.
7 day money back guarantee
7 days money back guarantee will be applicable only for selected products and will be specified on TotalOffice.lk beside the product. The upper limit / value of products for claims will be LKR 10,000/= only and upon the return of the items in their original condition including the package, parts, manuals etc. You must write immediately to info.totaloffice@gmail.com for claims. All claims are subject to HGS approval.
Unavailability of Product / Product Out of Stock
Inventory of all products advertised on TotalOffice.lk are not managed or maintained by TotalOffice.lk. TotalOffice.lk only acts as an intermediary between the customer and the supplier for such products. These products may not be available (run out of stock) from time to time due to overselling by the suppliers, however the product may be available for purchase on TotalOffice.lk if the supplier has not promptly informed us of the fact that the product is unavailable for them to supply us. In such circumstances TotalOffice.lk does not accept any liability whatsoever.
In the event of a stock unavailability, TotalOffice.lk will inform the customer within 3 working days, * and the payment can be refunded within 10 working days.
Customer acknowledges and agrees that the only remedy available for unavailability of product is the refund of the money paid.
Placement of an order including the payment of the order value by the Customer will be construed as an offer. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order and has been passed for processing and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, when we have commenced delivery after the supplier has released the product.
Disclaimer
Product packaging and material may contain more and/or different information from the website, including the product description, country of origin, nutrition, ingredient, allergen and other information. Always read labels, warnings, and directions and other information provided with the product before using or consuming a product. For additional information about a product, please contact the manufacturer. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition